1. Introduction & Scope
At EION SPORTS ("Company", "We", or "Data Controller"), we place the highest priority on safeguarding the confidentiality, security, and integrity of the personal data of users visiting our website at https://eionsports.com ("Site"), as well as our clients, partners, and visitors. This Privacy Policy and Cookie Notice ("Policy") has been drafted in compliance with Law No. 6698 on the Protection of Personal Data ("KVKK"), international privacy regulations, and applicable digital commerce legislation to transparently describe how your data is collected, processed, retained, and safeguarded.
2. Definitions
- Personal Data: Any information relating to an identified or identifiable natural person.
- Data Controller: EION SPORTS, which determines the purposes and means of processing personal data and is responsible for establishing and managing the data filing system.
- Data Subject: Any individual whose personal data is processed, including website visitors, corporate representatives, and prospective fitness facility owners.
- Explicit Consent: Freely given, specific, and informed agreement regarding data processing.
3. Categories of Personal Data Collected
Through our online quote request forms, callback widgets, digital catalogs, and direct inquiry forms, we may collect and process data in the following categories:
- Identity Information: Full name, professional title, corporate affiliation.
- Contact Information: Telephone number, business email address, corporate entity name, facility/delivery address.
- Inquiry & Commercial Transaction Data: Fitness machinery categories of interest, items added to quote basket, commercial gym layout requirements, project notes and specifications.
- Technical & System Log Data: IP address, timestamp of site access, browser type, operating system, referrer URL, and interaction logs.
- Communication Preferences: Preferences regarding our newsletters, product bulletins, and event notifications.
4. Purposes of Personal Data Processing
Your personal data is processed strictly in accordance with statutory data protection principles for the following operational and commercial purposes:
- Preparing customized commercial equipment quotes and pricing solutions for strength machines, cardio equipment, and gym turnkey setups,
- Evaluating and promptly responding to callback inquiries and technical product questions submitted via our web forms,
- Conducting pre-contractual negotiations, order fulfillment, worldwide freight logistics, on-site assembly, and warranty execution,
- Providing ongoing after-sales technical support, certified spare parts supply, and periodic machinery maintenance services,
- Maintaining access and security audit logs in compliance with statutory digital communication regulations,
- Preventing unauthorized digital intrusion, mitigating cyber fraud risks, and ensuring platform-wide network integrity,
- Delivering updates regarding new fitness equipment releases and industry exhibitions upon your explicit opt-in consent.
5. Cookie Policy & Management
Our website utilizes cookie technologies to optimize user browsing, preserve session continuity, and measure site traffic anonymously:
- Strictly Necessary Cookies: Essential for foundational security, session authentication, and CSRF protection; these cookies cannot be disabled.
- Functional Cookies: Retain your preferred language settings (Turkish / English) and preserve active quote basket configurations during your browsing session.
- Analytical Cookies: Collect aggregate, non-personally identifiable metrics on page visit volume and catalog navigation to help us continuously enhance site functionality.
You can manage, restrict, or delete cookies at any time via your browser settings (Chrome, Safari, Firefox, Edge). Please note that disabling essential cookies may impact certain interactive features on our website.
6. Technical & Administrative Security Measures
EION SPORTS implements rigorous physical, digital, and organizational safeguards to prevent unlawful data processing and protect data against accidental loss or unauthorized disclosure:
- All form submissions and transactional interactions are protected by enterprise-grade 256-Bit SSL/TLS Encryption.
- Our hosting infrastructure is shielded with intrusion detection protocols, DDoS firewalls, and automated malware scanning routines.
- Internal access to personal data is governed by role-based privilege controls, ensuring only authorized personnel have necessary access.
- Staff members receive regular training on information security protocols and data privacy compliance.
7. Data Sharing & Third-Party Disclosure
EION SPORTS maintains a strict zero-tolerance policy: we never sell, lease, or monetize your personal information to third parties or marketing networks. Data is disclosed only on a need-to-know basis under strict confidentiality obligations to:
- Logistics & Assembly Partners: Freight carriers and certified technician teams tasked with delivering and assembling commercial machinery at your facility,
- Professional Advisors: Legal counsel, accredited financial auditors, and tax specialists for regulatory compliance,
- Authorized Public Authorities: Competent judicial and law enforcement bodies solely when mandated by enforceable court orders or statutory decrees.
8. Commercial Electronic Messaging
We strictly adhere to anti-spam regulations. We will never dispatch commercial marketing bulletins via email or SMS without your affirmative prior consent (opt-in). You reserve the absolute right to revoke your marketing consent at any time without fees.
9. Data Retention & Erasure
Personal data is retained only for the duration necessary to fulfill the processing purposes outlined herein and in accordance with statutory statutory limitation periods (generally 10 years under Turkish Commercial and Obligations Code). Upon expiration of the statutory period, data is securely erased, destroyed, or anonymized.
10. Data Controller Contact Information
For questions or requests concerning this Privacy Policy, please contact our designated compliance team:
Entity: EION SPORTS
Address: 75. Yil OSB Mah. 103. Cad. No: 20 Odunpazari / Eskisehir - TURKEY
Email: info@eionsports.com
Phone: +90 (540) 026 67 04
Website: https://eionsports.com
